Frequently asked questions

Use the Browse page to search by category (chickens, waterfowl, game birds, or hatching eggs & chicks), breed, location, and availability. You can also save a search and get notified when new listings match.

Every listing has a message button that opens a direct conversation with the seller. Ask about age, health, NPIP paperwork, or pickup details before you commit.

Birdie Buy connects buyers and sellers directly. Payment terms are agreed on between you and the seller — many sellers accept PayPal, Venmo, cash on pickup, or other methods. Always confirm the total, including any shipping or box fees, before sending money.

Yes. Once a purchase is complete, buyers can leave a star rating and written review on the seller's profile. Reviews help the whole community spot trustworthy farms.

You can report a listing or a seller through the listing page. We also recommend messaging the seller, checking their reviews, and avoiding off-platform payments until you feel comfortable.

Sign up, choose a seller plan, then click Create listing. Add photos, a title, description, price, breed, location, age, quantity, and shipping or pickup options. Listings go live as soon as you publish.

Buyers+ is our buyer plan (saved listings, followed sellers, and new-listing alerts). Keeper, Breeder, and Farm are seller plans with different listing limits and features. Visit the Sell page to compare plans and pick the one that fits your flock.

Yes. From your seller dashboard you can edit details, mark a listing sold, pause it, or delete it. Paused listings stay saved but are hidden from buyers.

You arrange payment directly with the buyer. Birdie Buy does not hold funds or process transactions, so you keep full control over your payment method and timing.

Listings must be legal to own and sell in your area. We do not allow endangered species sales without proper permits, misrepresented breeds, or listings that violate animal welfare laws.

Yes, when done legally and safely. Sellers must use approved live-animal carriers, follow carrier rules for packaging, and comply with state and federal requirements such as NPIP certification and health certificates where required.

NPIP (National Poultry Improvement Plan) is a voluntary certification program that shows your flock has been tested for certain diseases. Many buyers prefer NPIP-certified sellers, and some states require it for shipping birds across state lines.

Sellers can offer local pickup as an option. Buyers and sellers agree on a safe, public meeting place or farm pickup time. Always communicate clearly and confirm details before meeting.

Shipping is arranged between buyer and seller. The listing should state whether shipping is included, extra, or not offered. Buyers should expect to pay the actual shipping cost plus any box or supply fees.

Contact the seller immediately with photos. Many sellers offer a 24- to 48-hour live-arrival guarantee or health policy. If you cannot resolve it directly, you can leave an honest review so other buyers know what to expect.

Check their reviews, average star rating, NPIP status, how long they have been on Birdie Buy, and whether they have verified buyer feedback. Following your favorite sellers also makes it easy to watch their new listings.

Yes. We have a two-way review system so sellers can leave feedback about payment speed, communication, and pickup or shipping coordination. This keeps everyone accountable.

Each review has a Report button. You can report inappropriate text or photos. Our moderation team reviews reports and may remove content that violates community guidelines.

We use Row Level Security and never show your full address or payment details to other users. Share pickup addresses or payment info only through private messages with sellers you trust.