Privacy Policy

Birdie Buy is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our marketplace, how we use it, who we share it with, and the choices you have about your data.

By using Birdie Buy, you agree to the practices described here. If you do not agree, please do not use the platform.

We collect information you provide directly, such as your name, email address, farm or business name, profile details, listings, messages, reviews, and payment preferences.

We also collect information automatically when you use Birdie Buy, including your device type, browser, IP address, pages visited, and interactions with listings and other users. This helps us operate the marketplace, improve features, and keep the community safe.

We use your data to provide and improve the marketplace, including connecting buyers and sellers, displaying listings, processing subscriptions, sending notifications, and preventing fraud or abuse.

We may also use your data to communicate with you about your account, new features, safety updates, or promotional offers. You can control most promotional communications through your notification preferences.

Birdie Buy uses cookies and similar technologies (including browser local storage) for three purposes. These categories match exactly the options in our cookie banner and the “Cookie settings” link in the footer.

Strictly necessaryAlways on — cannot be disabled

Keeps you signed in, secures your session, remembers your cookie choices, and powers core marketplace features such as messaging, favorites, and checkout-related flows. Without these the site cannot function.

AnalyticsOff by default — opt in

Anonymous, aggregated usage statistics: which pages and searches are used, how listings perform, and where people run into errors. We use this only to improve search, browsing, and listing quality.

MarketingOff by default — opt in

Personalized breeder and listing recommendations, plus promotional messages about the marketplace. We do not sell your personal information to advertisers.

Choosing “Reject non-essential” in the banner keeps only strictly necessary cookies; “Accept all” enables analytics and marketing. “Manage preferences” lets you toggle each optional category on its own, and your choice is stored on your device so we can honor it on future visits.

You can change your choices at any time using the “Cookie settings” link in the site footer, or from here:

Open cookie settings

You can also block or delete cookies through your browser settings, but disabling strictly necessary cookies may prevent you from signing in or using some features.

We share limited information between buyers and sellers as needed to complete transactions, such as contact details and pickup or shipping information. We do not sell your personal information to third parties.

We may share data with service providers who help us operate the platform, such as hosting, payment processing, and analytics partners. We may also disclose information if required by law or to protect the safety of our community.

We use industry-standard security measures to protect your data, including encryption in transit and access controls. No online service is completely secure, so we encourage you to use a strong password and keep your login credentials private.

Sellers are responsible for protecting any buyer information they receive outside the platform, such as addresses or phone numbers shared for pickup or shipping.

You can request deletion of your account and personal data at any time. To start the process, send a request from the email address associated with your account to our support team.

We will delete or anonymize your personal information within a reasonable time, unless we are required to keep it for legal, security, or fraud-prevention purposes. Some content, such as public listings or reviews, may remain visible in anonymized form after deletion.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the platform or by email. Continued use of Birdie Buy after changes means you accept the updated policy.

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us through your account messages or reach out from the About page.